AirFrance KLM TOUR Challenge

How technological innovations (IA, IOT…), could enrich Joon’s customer journey ?

Challenge is closed

Locations

This challenge is available in the following regions/ countries:

  1. Dakar, Senegal : Entries have been closed
  2. Tunis, Tunisia : Entries have been closed
  3. Johannesburg, South Africa : Entries have been closed

BRIEF

Air France recently launched its new lower-cost subsidiary called Joon, an innovation laboratory, that is specifically targeting well-travelled forever young customers. The proper Joon proposition is to be an actif laboratory for current innovations for Air France-KLM group, to make the customer experience flexible, personalized and tailor-made to enhance the customer journey. Today, Joon is mainly focused on the disruptive Artificial Intelligence and the onboard connectivity.

 

WHAT WE EXPECT

We’re searching solutions to enrich the home to home customer journey in an easy, profitable and valuable way. Due to the impending onboard connectivity of Joon’s planes (2018-2019), you should propose a connected based product or service to enhance rather the personal devices’ experience or the customer onboard connected experience.

We’re looking for services that can help us for:

- Entertainment

- Assisting passengers

Enables a better customer experience off-board and/or on-board

 

Today, Joon got one connected short-haul plane A320 and intend to expand to long-haul planes by 2019. Technically your proposal could be plugged on watches, board mobile passes, or Joon’s application & website... Proposal using AI technology, IoT and connectivity, can be considered as a plus for this contest. 

About Air France - KLM

Air France is a leading global player in its three main areas of activity: passenger transport, cargo transport and aircraft maintenance. From its hubs at Paris-Orly and Paris-Charles de Gaulle airports, the airline operates flights to more than 320 destinations in 118 countries, and several hundred transatlantic flights every day through its SkyTeam global alliance. Air France recently launched its new lower-cost subsidiary called Joon, an innovation laboratory, that is specifically targeting well-travelled forever young customers. Joon is 459 flights per week in total with 8 mid-haul destinations and 5 long-haul destinations for this summer which are operated by Airbus A320 / A321 and Airbus A340.

Selection Criteria

GEOGRAPHIC AREA

Startups from Africa

SUBMISSION REQUIREMENTS

Required format:

Short video with 2 topics: Startup presentation / How do you solve the problem? (mpg, mpeg, mp4, mov) - MAX 50 Megabytes  
You can also share us a “Wetransfer” link or a Youtube video

Deck pitch: 8 slides max (ppt, pdf) - MAX 50 Megabytes